This Shipping & Delivery Policy outlines the shipping rules, processing time, delivery terms, and relevant service standards for all orders placed on our website. By placing an order with us, you agree to the shipping arrangements and terms stated below. We are committed to providing stable, safe, and reliable global shipping services for every customer.

1. Order Processing Time

All orders will be processed and inspected within 1–3 business days after successful payment. Our team will conduct product quality checks, packaging confirmation, and logistics arrangement before dispatching your package. Orders placed on weekends, holidays, or during peak sales seasons may require slightly longer processing time. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Standards & Free Shipping Rule

We offer worldwide shipping services to most eligible countries and regions. We provide standard free shipping for orders over $39.9. For orders below the threshold, standard shipping fees will be calculated automatically at checkout based on your destination and package weight. All shipping rules are subject to the latest display on the checkout page.

3. Estimated Delivery Time

The delivery time varies according to different destinations, logistics routes, and international customs clearance progress. Generally, standard international shipping takes 7–15 business days for most regions. Remote areas or special periods such as holidays, weather changes, and customs inspections may extend the delivery time to 15–25 business days.

Please note that the delivery time is only an estimated reference and cannot be fully guaranteed. We do not provide compensation for normal logistics delays caused by objective factors.

4. Customs & Import Duties

International orders may be subject to local customs inspection, import taxes, duties, or handling fees in the destination country. Any customs-related charges, fees, or taxes incurred during transportation are the responsibility of the customer. We do not cover customs duties or local import fees for international orders.

5. Shipping Address Responsibility

Customers are responsible for providing accurate, complete, and valid shipping information, including recipient name, phone number, detailed address, and postal code. We will not be liable for delivery failure, package return, loss, or additional fees caused by incorrect addresses, incomplete information, or undeliverable recipient details provided by customers.

6. Package Tracking & Logistics Update

Once your order ships, you will receive a tracking number and official tracking link. You can check your real-time logistics status online at any time. If your tracking information stops updating for a long time or the package shows abnormal status, please contact our customer support team for assistance in time. We will help you check the logistics progress and solve shipping problems.

7. Lost or Damaged Packages

We strictly pack all products to ensure transportation safety. If your package is severely damaged, lost, or missing during transportation, please contact our support team within 48 hours after delivery confirmation. We will verify the situation and provide reasonable solutions including resending goods or partial/full refund according to the actual logistics situation.

8. Undeliverable & Returned Packages

Packages returned due to unsuccessful delivery, recipient refusal, invalid address, or long-term unclaimed status will be handled in accordance with international logistics regulations. Secondary shipping fees may apply if you need reshipment. We reserve the right to cancel unclaimed or long-term undeliverable orders to ensure normal operation of our logistics system.

9. Force Majeure

We are not responsible for shipping delays, suspension, or delivery failures caused by uncontrollable factors including extreme weather, natural disasters, public health events, policy adjustments, airline suspension, customs blockade, and other force majeure situations.

10. Policy Update Right

We reserve the right to update and revise this Shipping & Delivery Policy at any time without prior notice. All updates will take effect immediately after being published on this page. Your continued purchase and use of our services represent your acceptance of the latest policy terms.

11. Contact Us

If you have any questions about shipping time, fees, tracking, or delivery issues, please feel free to contact our 24/7 online customer support team for professional help.